FULLFORCE NAMES TRUCK AFTER MAYFLEX CUSTOMER SERVICES MANAGER

INDUSTRY NEWS: posted 18 October 2018

PRESS RELEASE:  Mayflex has announced that FullForce Logistics - one of their logistics partners - has honoured their customer services manager, Harpal Sambi, by naming one of their fleet of delivery lorries after her.

Harpal has worked in the Mayflex customer services department for 18 years and currently leads a team of 9 staff. The team’s primary function is to deal with all queries and issues that come in to the business from customers, after the goods have been dispatched. This can range from rectifying incorrect shipments, chasing deliveries to arranging collections and processing replacement orders.  

FullForce Logistics approached Mayflex to gain permission to add the name ‘Harps’ – which is short for Harpal - to the front of one of their main vehicles during September.

Martin Eccleston, Commercial Manager at Mayflex comments, “As Customer Services Manager, Harpal is responsible for ensuring customer satisfaction through her team by responding in a quick, efficient and professional manner. She works closely with all internal departments as well as our third-party carriers FedEx and FullForce Logistics, consistently managing and monitoring their performance.  Her relationship with both of these companies is critical to the overall success of the service given to our customers. The fact that one of these partners wanted to name one of their vehicles after Harpal shows the respect and support they have for her and is wonderful to see.”

Catherine Dickson, Sales Director of Fullforce Logistics, part of the Matthew Kibble Group of companies, commented, “We have supported Mayflex with the delivery of their customers goods in excess of 7 years. During this time we have worked with many members of the team, Harpal being a consistent element throughout this time. She is an absolute pleasure to work with and can be relied upon to provide the necessary details required to ensure any customer issues are resolved quickly and efficiently.”

For further details about Mayflex and the products and services distributed, please visit www.mayflex.com or watch the Mayflex company video, which gives a great insight into who Mayflex are and what they do!

About Mayflex:

All together. Products, Partners, People, Service – Mayflex brings it all together.

Mayflex lead the way in the distribution of Converged IP Solutions. We use our specialist knowledge and experience to bring together best in class infrastructure, networking and electronic security solutions to create a compatible, feature rich, value for money offering to meet the demanding needs of business types and sizes across all sectors.

Working together with VARs, Installers, integrators, and specifiers we provide support through pre-sales, product selection, commercial flexibility and technical know-how to enable the delivery of truly converged solutions which provide businesses with advanced, scalable, cost effective and reliable IP based communications networks and building management systems.

Our supply partners are made up of some of the ‘best in class’ manufacturers in the market today.   We are a leading distributor for brands such as: Excel, Mist, Nubis, Razberi, Axis, Avigilon, Paxton, Dahua, Aruba a Hewlett Packard Enterprise Company, MOBOTIX, CPI, Eaton, Fluke, RF Code, Veracity, Suprema, Wavestore and Overland Storage.

Mayflex’s Directors:

  • Andrew Percival, Managing Director
  • Margaret Butterfield, Finance Director
  • Jason Rudge, Commercial Procurement Director
  • Andy Cooper, Supply Chain Director
  • Clare Lundberg, HR Director
  • NadeenTisi, International Sales Director

For further details about Mayflex, please visit www.mayflex.com or contact Lisa O’Connell, Marketing Communications Executive on +44 (0) 121 326 2259 or email lisao@mayflex.com

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